MOST COMMON QUESTIONS

I have already paid, when will I receive the proxy?

Do company sells proxies only to a one-person?

Has someone used these proxies before?

How often do you update your private proxy list?

Are there any discounts for renting time and the proxy quantity that are summed up?

If I rent a proxy for a few months, can I replace it?

Can proxy be replaced during validity?

What payment system is supported?

How to extend the term of my servers?

Will I be able to extend the term of my proxy after it is already expired?

There are two types of proxy servers on the site, what is the difference between them? Which one is better for me?

Why is such difference in price between IPv4 and IPv6?

What is the main differences between your company and other similar ones?

What is the difference between a proxy package and a single one?

Can I get a proxy from different networks / subnets?

How can I understand how many proxy subnets I got in my order?

Is it possible to select proxy by city or region (state)?

How many connections to the proxy are allowed at the same time?

How proxy authorization is implemented

What protocols does your proxy support?

What if the proxy does not work for my purpose?

Do you have any restrictions for use of proxy or forbidden rules?

Do you have an affiliate program?

We know how time is important for you, so we are trying to do our best and to give you a proxy as fast as prossible. But, in order to find the perfect addresses for your purpose - it might take some time. If the proxy was not received within 30 minutes - contact our support, please.

Certainly! We provide our premium proxies only to a one-person.

Unfortunately, we can’t answer this question, because neither we, nor the provider that leases IP address, do not keep or monitor the statistics of the use.

We try to update our proxy list as often as it possible for our customers. It impoves the number of subnets and the list of countries. We can offer you a proxy of 12 countries and about 300 different subnets for the moment.

Yes. For example, if you purchase 100 proxies for 12 months - you will get a 27% discount. 15% Discount by the quantity and 12% discount by the rental period.

We appreciate the customers who stay with us. Therefore, in addition to discounts that are provided by paying for more than a month, you will be able to replace addresses once a month by any request.

We provide only the highest quality proxies, which were matched with your purpose, and if you are not satisfied with the received IPs - you should contact our online consultant. During the first day of use, we guarantee the replacement of the proxy by any request, and full customer support throughout the paid term.

Our company supports all popular payment systems nowadays: PayPal, QIWI, VISA, MasterCard, YandexMoney, BitCoin, PerfectMoney USD/EUR.

It is easy to extend the term. You can see the proxy list in your user control panel. It is important to put the check mark near every proxy that you want to extend, select the term, payment method and click "Extend".

No, you won’t be able to extend such proxies. You should remember and check occasionally your control panel. By the way, there is a reminding system exist. You will get a reminder letter three days before the term will be over.

Indeed, we provide IPv4 and IPv6 proxy servers. To say it in easy way - IPv6 has the same IP addresses, but different ports. Also it detects by checkers as unique different IPs. IPv4 - different IPs, but ports are same, that depends on protocol. By the way, IPv4 is suitable for almost all sites and programs unlike to the new IPv6. Here you can check, will IPv6 work with the site, that you’re going to work.

The prices for these proxy differs only because with IPv6 proxy you will not be able to work with all desired resources, and with an IPv4 proxy you will. It is all because IPv6 is a new proxy, so at the moment it's working with a very small list of sites, it does not have a high degree of anonymity and it has lower speed, compare to IPv4. We should get back to the main question, we can talk about distinctive features of each proxy type longer than it needed, but as it was told above, price for IPv4 will be higher than for IPv6 one

We are always looking forward to improve our service. We are happy to answer your questions, to help you with the proxy settings. Of course, we also have technical troubles sometimes, but it will be solved as fast as it possible. So you could work and be in safety during the use of proxy.

Currently, our service can offer you not only proxy by a single one piece, and also by packages. When you buy a package with more than 10 proxies - you will receive up to 40% discount, this is the difference between one proxy and package.

Sure! We always provide proxies with different subnet spread as much as possible. By the way, you can choose by yourself subnets that is needed in chat with our consultants!

We have thousands of proxy servers available and we try to provide the different subnet proxies. You can see it by yourself. The proxy is divided into two blocks xx.xx.55.55 - where xx.xx. is a network, and 55.55 is a subnet. If a certain subnet does not work for your purpose - you can contact our operator and we will make a replacement of these proxies.

Yes, you can! To get the required city or region (state), you should contact our customer support after purchasing the proxy, and our operator will help you to choose the needed location.

Our proxy servers are stable when a customer use it by one device. At the moment, for many people it is very important to use the proxy on several devices. We do not prohibit our users in any way of use, but connecting a large number of devices on one proxy will result in a slowdown. For proper proxy use without any slowdowns, we recommend you to use not more than 3 devices at the same time.

In case of that is our proxies are provided only to a one-person, you have to enter your personal data to use it. We are providing two ways: by login and password - these data will be entered during settings, and by your main IP - the proxy will work on your PC without entering additional data, but it works only with static main IP address.

Our proxies support all the necessary protocols for the internet work: HTTP, HTTPS, SOCKS5 - all of these protocols are already included in the order. This data will be provided to you after payment.

The proxy also might have issues. If you have any troubles during the use of the proxy - contact our customer support for the replacement or about more detailed information. We are online 24/7/365

Unfortunately, not all users are conscientious. We have set some restrictions of use which you can read here. We did this in case of prevention of proxy bans.

Yes! We are ready to work with you not only by high quality proxies, but also with a referral program with which you, your friends or colleagues can easily earn.

I have already paid, when will I receive the proxy?

We know how time is important for you, so we are trying to do our best and to give you a proxy as fast as prossible. But, in order to find the perfect addresses for your purpose - it might take some time. If the proxy was not received within 30 minutes - contact our support, please.

Do company sells proxies only to a one-person?

Certainly! We provide our premium proxies only to a one-person.

Has someone used these proxies before?

Unfortunately, we can’t answer this question, because neither we, nor the provider that leases IP address, do not keep or monitor the statistics of the use.

How often do you update your private proxy list?

We try to update our proxy list as often as it possible for our customers. It impoves the number of subnets and the list of countries. We can offer you a proxy of 12 countries and about 300 different subnets for the moment.

Are there any discounts for renting time and the proxy quantity that are summed up?

Yes. For example, if you purchase 100 proxies for 12 months - you will get a 27% discount. 15% Discount by the quantity and 12% discount by the rental period.

If I rent a proxy for a few months, can I replace it?

We appreciate the customers who stay with us. Therefore, in addition to discounts that are provided by paying for more than a month, you will be able to replace addresses once a month by any request.

Can proxy be replaced during validity?

We provide only the highest quality proxies, which were matched with your purpose, and if you are not satisfied with the received IPs - you should contact our online consultant. During the first day of use, we guarantee the replacement of the proxy by any request, and full customer support throughout the paid term.

What payment system is supported?

Our company supports all popular payment systems nowadays: PayPal, QIWI, VISA, MasterCard, YandexMoney, BitCoin, PerfectMoney USD/EUR.

How to extend the term of my servers?

It is easy to extend the term. You can see the proxy list in your user control panel. It is important to put the check mark near every proxy that you want to extend, select the term, payment method and click "Extend".

Will I be able to extend the term of my proxy after it is already expired?

No, you won’t be able to extend such proxies. You should remember and check occasionally your control panel. By the way, there is a reminding system exist. You will get a reminder letter three days before the term will be over.

There are two types of proxy servers on the site, what is the difference between them? Which one is better for me?

Indeed, we provide IPv4 and IPv6 proxy servers. To say it in easy way - IPv6 has the same IP addresses, but different ports. Also it detects by checkers as unique different IPs. IPv4 - different IPs, but ports are same, that depends on protocol. By the way, IPv4 is suitable for almost all sites and programs unlike to the new IPv6. Here you can check, will IPv6 work with the site, that you’re going to work.

Why is such difference in price between IPv4 and IPv6?

The prices for these proxy differs only because with IPv6 proxy you will not be able to work with all desired resources, and with an IPv4 proxy you will. It is all because IPv6 is a new proxy, so at the moment it's working with a very small list of sites, it does not have a high degree of anonymity and it has lower speed, compare to IPv4. We should get back to the main question, we can talk about distinctive features of each proxy type longer than it needed, but as it was told above, price for IPv4 will be higher than for IPv6 one

What is the main differences between your company and other similar ones?

We are always looking forward to improve our service. We are happy to answer your questions, to help you with the proxy settings. Of course, we also have technical troubles sometimes, but it will be solved as fast as it possible. So you could work and be in safety during the use of proxy.

What is the difference between a proxy package and a single one?

Currently, our service can offer you not only proxy by a single one piece, and also by packages. When you buy a package with more than 10 proxies - you will receive up to 40% discount, this is the difference between one proxy and package.

Can I get a proxy from different networks / subnets?

Sure! We always provide proxies with different subnet spread as much as possible. By the way, you can choose by yourself subnets that is needed in chat with our consultants!

How can I understand how many proxy subnets I got in my order?

We have thousands of proxy servers available and we try to provide the different subnet proxies. You can see it by yourself. The proxy is divided into two blocks xx.xx.55.55 - where xx.xx. is a network, and 55.55 is a subnet. If a certain subnet does not work for your purpose - you can contact our operator and we will make a replacement of these proxies.

Is it possible to select proxy by city or region (state)?

Yes, you can! To get the required city or region (state), you should contact our customer support after purchasing the proxy, and our operator will help you to choose the needed location.

How many connections to the proxy are allowed at the same time?

Our proxy servers are stable when a customer use it by one device. At the moment, for many people it is very important to use the proxy on several devices. We do not prohibit our users in any way of use, but connecting a large number of devices on one proxy will result in a slowdown. For proper proxy use without any slowdowns, we recommend you to use not more than 3 devices at the same time.

How proxy authorization is implemented

In case of that is our proxies are provided only to a one-person, you have to enter your personal data to use it. We are providing two ways: by login and password - these data will be entered during settings, and by your main IP - the proxy will work on your PC without entering additional data, but it works only with static main IP address.

What protocols does your proxy support?

Our proxies support all the necessary protocols for the internet work: HTTP, HTTPS, SOCKS5 - all of these protocols are already included in the order. This data will be provided to you after payment.

What if the proxy does not work for my purpose?

The proxy also might have issues. If you have any troubles during the use of the proxy - contact our customer support for the replacement or about more detailed information. We are online 24/7/365

Do you have any restrictions for use of proxy or forbidden rules?

Unfortunately, not all users are conscientious. We have set some restrictions of use which you can read here. We did this in case of prevention of proxy bans.

Do you have an affiliate program?

Yes! We are ready to work with you not only by high quality proxies, but also with a referral program with which you, your friends or colleagues can easily earn.