FAQ

To ensure that we can provide high-quality, spam-free proxies, we have established rules and restrictions that can be found in the "Conditions" section of our service.

We have thousands of proxy servers and strive to provide our customers with proxies from multiple subnets. You can check the subnet of your proxy by looking at the IP address, which is divided into two blocks: xx.xx.55.55. The first block represents the network and the second block represents the subnet. If a subnet is not suitable for your needs, simply contact our consultant and we will provide a replacement.

Absolutely. Our proxies come from a variety of different subnets, and we are happy to replace any that do not meet your needs.

Yes, it's possible to select proxies by city or state/region. However, this feature is not yet available in all countries. If you need a specific location, please contact our support team after purchasing the proxy and we will assist you in selecting the desired city or state/region.

Our service offers both proxies purchased separately and proxy packages. The main difference between them is that purchasing a package of 10 or more proxies can provide automatic discounts of up to 40% for the bigger number of IPs.

The price difference between IPv4 and IPv6 proxies is primarily due to the differences in their capabilities. IPv6 is a relatively new protocol and currently has a limited pool of sites it can access, as well as lower anonymity and speed compared to IPv4. Therefore, the price for IPv4 proxies is generally higher due to their superior performance and compatibility with a broader range of resources."

Our site accepts all major payment methods, including PayPal, Visa, Mastercard, Stripe, Bitcoin, Ripple, Ethereum, Litecoin, Dash, Dogecoin, Tether, USDTTRC, BNB, AdvCash, and more.

As a valued customer, we offer the option to change your proxies once a month upon request if you pay for proxies for multiple months. This is in addition to the discounts that are provided for periods longer than one month.

Absolutely. Discounts for longer usage periods and bigger number of IPs are combined. For instance, if you purchase 100 IPv4 proxies for a 12 months, you will receive a 42% discount: 30% for the number of IPs and 12% for the usage period.

Unfortunately, we are unable to provide a definitive answer to this question as neither we nor our providers keep statistics on the previous usage of IP addresses.

Our site offers exclusively individual proxies. This ensures that you can use them without worrying about the actions of others that could lead to negative consequences.

We understand that your time is valuable and strive to provide proxies promptly. Most orders are issued automatically, and if your email is not excluded from auto-issue, you should receive your proxies instantly. In some cases, the selection of IP addresses may take a few minutes. If you do not receive your proxies within 30 minutes, please contact our support team for assistance.

To extend or renew your proxies, log into your personal account and go to the "Orders" tab. Select the proxies you want to extend, choose the desired term, payment method, and click "Renew". Once your payment is processed successfully, your proxy usage period will be extended automatically.

Occasionally, we may release coupon codes for extension or renewal on our social media platforms, such as our Facebook page at https://www.facebook.com/sellerproxy/.

Yes, you can extend the use of your proxy through your personal account. We value your loyalty and offer automatic discounts of up to 12% for periods longer than one month.

Although we make every effort to prevent proxies from malfunctioning, issues may still arise. If you encounter a problem with your proxy, please contact our support team on the website. Our support team is available 24/7 and will assist you in resolving any issues.

Our proxies support all necessary protocols for various tasks, including HTTP, HTTPS, and SOCKS5. Upon payment, you will receive the relevant details.

Since our proxies are intended for individual use, you must be authenticated to use them. We offer two authentication methods: username and password, which must be provided during setup, or IP authentication, which allows the proxy to function on your computer without requiring additional information.

Our proxies are designed to be stable and reliable, even when used for multiple purposes. While we do not impose any restrictions on the number of devices that can use our proxies, we recommend limiting the number of threads to ensure optimal performance. We suggest using no more than three threads per proxy to avoid any speed reductions and ensure the best possible experience.

We make every effort to update our server pool regularly to better serve our clients. This includes adding new subnets and expanding our list of available locations. Currently, we offer proxies from over 50 countries and approximately 800 subnets.

Yes, you can extend the duration of your proxy by accessing your personal account dashboard on our website.

Our proxies are available for purchase for a variety of durations, including 1 week, 2 weeks, and 1 month or longer. Automatic discounts are also offered for longer-term purchases.

If your proxy is not working, please contact our support team and we'll assist you with troubleshooting or provide a replacement.

After we receive payment confirmation, we typically send proxies to your email within 20 minutes.

There are no bandwidth limitations for our proxies, but high traffic consumption may result in restrictions imposed by the cellular carrier.

The IP addresses of our mobile proxies are rotated every 5/10/30 minutes, depending on the plan you choose. You can select the rotation frequency by the time or by the link.

You can choose between authorization by username and password or authorization by your static main IP. We recommend using username and password authentication.

Our mobile proxies are dynamic.

A mobile 4G proxy is a type of proxy that uses a mobile device's network connection. Like other proxies, they mask your real IP address

Our IPv6 proxies can be authorized through either username/password authentication or by using a static main IP.

In case the proxies are not working, reach out to our support team through email or live chat for assistance

Your proxy details will be sent to you via email and displayed in your personal account as soon as your payment is confirmed.

IPv6 proxies offer better anonymity due to the larger address space and improved security features. With IPv6 proxies, switching between proxies is more seamless and less noticeable, providing better performance and privacy.

Setting up an IPv6 proxy is similar to setting up an IPv4 proxy. We provide the proxy in a standard format, and the output is a different address. For more information on how to configure your proxy, please refer to our blog."

Currently, only a limited number of websites and services are compatible with IPv6 proxies. Some of the primary sites that support them include Facebook, Instagram, and Google.

The IPv6 type's primary objective is to increase the number of available addresses by expanding the address length from 32 to 128 bits. This enables us to offer unique and previously unused proxies.

If you want to start earning money through our affiliate program, you can sign up on our website and receive both your unique referral link and referral coupon in your personal account.

To start earning money through the affiliate program, all you need to do is share your referral link or coupon code on any resource that is convenient for you. This can include forums, social media, YouTube videos or channels, your own website, and more.

Yes, there are restrictions on the use of proxies for specific purposes as well as restrictions for affiliates. You can find detailed information about these restrictions on the affiliate program page.

You will earn 30% commission on the first purchase made by every referred client, as well as 10% commission on all subsequent purchases. Major partners may be eligible for individual commission rates. Please note that the commission rate for mobile proxies is 10% on the first purchase and 3% on all subsequent purchases.

You can withdraw your earned funds by requesting a withdrawal to a bank card, PerfectMoney, PayPal (minimum $5), Bitcoin, or Visa/Mastercard.

In case of the successful payment by your client, the funds will be immediately credited to your affiliate balance, but they will be available for withdrawal after 5 days of hold.

Payment of funds is typically processed within 24 hours from the time the withdrawal request is submitted.

Yes, you can make a purchase using your own referral link. However, please note that you will not earn any referral commissions on this purchase, as it will be considered a self-referral.