FAQ

To ensure that we can provide high-quality, spam-free proxies, we have established rules and restrictions that can be found in the "Conditions" section of our service.

We have thousands of proxy servers and strive to provide our customers with proxies from multiple subnets. You can check the subnet of your proxy by looking at the IP address, which is divided into two blocks: xx.xx.55.55. The first block represents the network and the second block represents the subnet. If a subnet is not suitable for your needs, simply contact our consultant and we will provide a replacement.

Absolutely. Our proxies come from a variety of different subnets, and we are happy to replace any that do not meet your needs. Simply contact our consultant and we will provide a replacement.

Yes, it's possible to select proxies by city or state/region. However, this feature is not yet available in all countries. If you need a specific location, please contact our support team after purchasing the proxy and we will assist you in selecting the desired city or state/region.

Our service offers both proxies purchased separately and proxy packages. The main difference between them is that purchasing a package of 10 or more proxies can provide automatic discounts of up to 40% for the bigger number of IPs.

The price difference between IPv4 and IPv6 proxies is primarily due to the differences in their capabilities. IPv6 is a relatively new protocol and currently has a limited pool of sites it can access, as well as lower anonymity and speed compared to IPv4. Therefore, the price for IPv4 proxies is generally higher due to their superior performance and compatibility with a broader range of resources.

Our site accepts all major payment methods, including PayPal, Visa, Mastercard, Bitcoin, USDT, USDC, BUSD, BNB, TRX, TON and more.

Payments in our service are processed via an external system, so we do not receive the exact reason for a decline. The most common causes include: insufficient funds, expired card, bank restrictions, incorrect details, or the card not supporting automatic payments (manual payment required). Please verify these points. If the payment still fails, contact our support team for further assistance.

Our test confirms that IP2Location provides accurate and up-to-date proxy location detection. Discrepancies with other services may indicate the use of outdated or less accurate databases. To ensure reliable proxy location information, we recommend using IP2Location.

IPv4 proxies can be used for mass data collection (web scraping), automating tasks such as registering accounts and participating in polls, testing web applications with different IP addresses, monitoring competitors to track price changes and promotions, and performing SEO tasks with analysis of search engine rankings from different regions. These proxies are affordable, but keep in mind that using ISP proxies provides a stable and secure connection, increases trust from web resources, and helps bypass various restrictions and filters, making them ideal for tasks that require maximum anonymity and connection reliability.

As a valued customer, we offer the option to change your proxies once a month upon request if you pay for proxies for multiple months. This is in addition to the discounts that are provided for periods longer than one month.

Absolutely. Discounts for longer usage periods and bigger number of IPs are combined. However, the rebate percentage will be different relative to the location you choose.

Unfortunately, we are unable to provide a definitive answer to this question as neither we nor our providers keep statistics on the previous usage of IP addresses.

Our site offers exclusively individual proxies. This ensures that you can use them without worrying about the actions of others that could lead to negative consequences.

We understand that your time is valuable and strive to provide proxies promptly. Most orders are issued automatically, and if your email is not excluded from auto-issue, you should receive your proxies instantly. In some cases, the selection of IP addresses may take a few minutes. If you do not receive your proxies within 30 minutes, please contact our support team for assistance.

Absolutely. You can set up auto-renewal for your proxy through your personal account. To enable this feature, either add funds to your balance or link a payment card under the “Balance” section of your personal account. Then, in the “Orders” section, activate the “Auto-renewal” option for the desired IPs.

To extend or renew your proxies, log into your personal account and go to the "Orders" tab. Select the proxies you want to extend, choose the desired term, payment method, and click "Renew". Once your payment is processed successfully, your proxy usage period will be extended automatically.

Occasionally, we may release coupon codes for extension or renewal on our social media platforms, such as our Facebook page at https://www.facebook.com/sellerproxy/.

Yes, you can extend the use of your proxy through your personal account. We value your loyalty and offer automatic discounts of up to 12% for periods longer than one month.

Although we make every effort to prevent proxies from malfunctioning, issues may still arise. If you encounter a problem with your proxy, please contact our support team on the website. Our support team is available 24/7 and will assist you in resolving any issues.

Our proxies support all necessary protocols for various tasks, including HTTP, HTTPS, and SOCKS5. Upon payment, you will receive the relevant details.

Since our proxies are intended for individual use, you must be authenticated to use them. We offer two authentication methods: username and password, which must be provided during setup, or IP authentication, which allows the proxy to function on your computer without requiring additional information.

Our proxies are designed to be stable and reliable, even when used for multiple purposes. While we do not impose any restrictions on the number of devices that can use our proxies, we recommend limiting the number of threads to ensure optimal performance. We suggest using no more than three threads per proxy to avoid any speed reductions and ensure the best possible experience.

For stable and correct proxy operation, it is recommended not to exceed a load of 20–30 requests per second in a single stream. This value ensures optimal performance and a stable connection. At higher loads, response speeds may decrease or operation may become unstable, as this exceeds the recommended technical parameters.

The system automatically monitors the traffic volume on each proxy. If it exceeds a safe level, the speed may be temporarily limited to ensure stable service operation. If the traffic is within normal limits, there will be no restrictions. The exact limit depends on the format and load on a specific proxy, so it is difficult to specify a fixed value. We recommend using traffic wisely to maintain a stable connection.

We continuously work on expanding and refreshing our server pool to ensure our clients receive the most reliable and diverse service possible. This process includes adding new subnets and regularly broadening the geography of available locations. Thanks to these updates, our users can choose proxies from a wide range of regions around the world, making it easier to access the resources they need, bypass restrictions, and work with greater stability and flexibility.

Our mobile proxies use real IP addresses from top mobile carriers, including AT&T, T-Mobile, Verizon, Vodafone, Jio, Orange, and others.

Yes, you can extend the duration of your proxy by accessing your personal account dashboard on our website.

Our proxies are available for purchase for a variety of durations, including 1 week, 2 weeks, and 1 month or longer. Automatic discounts are also offered for longer-term purchases.

If your proxy is not working, please contact our support team and we'll assist you with troubleshooting or provide a replacement.

After receiving confirmation of payment, we usually send the proxy to your email address within a few minutes, provided that the purpose of use has been specified correctly.

There are no bandwidth limitations for our proxies, but high traffic consumption may result in restrictions imposed by the cellular carrier.

The IP addresses of our mobile proxies are rotated every 5/30 minutes, depending on the plan you choose. You can select the rotation frequency by the time or by the link.

The speed of our mobile proxies depends on the mobile operator you choose. On average, speeds range from 5 to 40 Mbps. If you choose an operator that supports 5G, speeds can reach 50 to 130 Mbps. The final speed you can achieve also depends on the quality of your internet connection and the distance to the proxy server. Therefore, we recommend choosing a proxy location that is close to your country to minimize delays and maximize connection speed.

You can choose between authorization by username and password or authorization by your static main IP. We recommend using username and password authentication.

Our mobile proxies are dynamic.

A mobile 4G proxy is a type of proxy that uses a mobile device's network connection. Like other proxies, they mask your real IP address

Our IPv6 proxies can be authorized through either username/password authentication or by using a static main IP.

In case the proxies are not working, reach out to our support team through email or live chat for assistance

Your proxy details will be sent to you via email and displayed in your personal account as soon as your payment is confirmed.

IPv6 proxies offer better anonymity due to the larger address space and improved security features. With IPv6 proxies, switching between proxies is more seamless and less noticeable, providing better performance and privacy.

Setting up an IPv6 proxy is similar to setting up an IPv4 proxy. We provide the proxy in a standard format, and the output is a different address. For more information on how to configure your proxy, please refer to our blog."

Currently, only a limited number of websites and services are compatible with IPv6 proxies. Some of the primary sites that support them include Facebook, Instagram, and Google.

The IPv6 type's primary objective is to increase the number of available addresses by expanding the address length from 32 to 128 bits. This enables us to offer unique and previously unused proxies.

When you purchase, you receive a pool of unique IPv6 addresses. All connections go through our server's internal IPv4 address—this is necessary for stable operation and compatibility. Each connection is assigned a separate port that functions as an independent proxy. This allows you to use multiple sessions simultaneously. Your requests are sent via IPv6 and processed via IPv4 using tunneling. This approach ensures high performance and connection reliability.

IPv6 proxies are suitable for data collection, bypassing restrictions, app testing, task automation, and SEO. However, many services still do not support this IP format. Therefore, we recommend checking access to your target resource via IPv6 before making a purchase.

If you want to start earning money through our affiliate program, you can sign up on our website and receive both your unique referral link and referral coupon in your personal account.

To start earning money through the affiliate program, all you need to do is share your referral link or coupon code on any resource that is convenient for you. This can include forums, social media, YouTube videos or channels, your own website, and more.

Yes, there are restrictions on the use of proxies for specific purposes as well as restrictions for affiliates. You can find detailed information about these restrictions on the affiliate program page.

For every first purchase of IPv4, IPv6, or ISP proxies from a new client, you'll earn a 30% commission. Subsequent purchases by the same client will generate a 10% commission for you. We offer customized commission rates for our large partners. Different rates apply for Mobile and Residential proxies: for mobile proxies, the commission is 10% on the first purchase and 3% on subsequent purchases. For residential proxies, you receive a 50% commission on each order, with a maximum of $2500 per referral.

You can withdraw your earned funds by requesting a withdrawal to a PayPal - 20$, Visa/Mastercard - 20$, Bitcoin - 20$, any ther Cryptocurrency - 10$, EasyPaisa PKR - 20$, Payoneer - 100$. Withdrawals to a bank account are also available for amounts of $1,000 or more.

In case of the successful payment by your client, the funds will be immediately credited to your affiliate balance, but they will be available for withdrawal after 14 days of hold.

Payment of funds is typically processed within 24 hours from the time the withdrawal request is submitted.

Yes, you can make a purchase using your own referral link. However, please note that you will not earn any referral commissions on this purchase, as it will be considered a self-referral.

Yes. To activate your affiliate link and promo code, you’ll need to complete the KYC verification process directly on our website. We're using the SumSub service, which has been implemented in such big companies like Binance and Bybit as well. Proxy-Seller does not store any data.

Simply contact our support team, and they’ll connect you with an affiliate manager who will provide the marketing materials along with any guidance you may need.

You earn a commission as soon as your referred client makes a purchase - there are no minimum usage or activity requirements.

We provide an in-house referral platform built directly into your personal account. The intuitive dashboard lets you monitor all key statistics in real time, giving you full transparency and instant insights without the need for third-party tools.

ISP proxies are IP addresses associated with actual internet providers. These are a subset of residential proxies known for their high anonymity, speed, and stability.

We understand the value of your time and aim to provide you with the proxy promptly. The majority of ISP proxy orders are processed automatically, and if your email is excluded to automatic issuance, the IP address selection process might take a few minutes. If you haven't received the proxies within 30 minutes, kindly reach out to our support live-chat for assistance.

We provide only individual proxies, ensuring that no third-party activity can negatively affect your work.

Absolutely. However, please note that this feature isn't available for every country. After purchasing a proxy, you can reach out to our support team, and they'll gladly assist you in selecting your desired location.

Certainly! One of our strengths is that we automatically ensure a broad distribution across networks and subnets regardless of the order size.

ISP proxies, unlike residential proxies, are obtained directly from major Internet service providers such as Windstream, Frontier, and AT&T. These IP addresses provide a stable connection without relying on end-user devices, ensuring greater reliability. In addition, ISP proxies are static by nature, while residential proxies are typically dynamic, which means ISP proxies maintain the same IP address for consistent use, whereas residential ones change over time.

Purchasing ISP proxies provides opportunities for targeted advertising, market research, and competitive analysis in various regions, bypassing geo-blocks, analyzing and monitoring advertising campaigns, as well as ensuring a high level of anonymity and data protection. Compared to IPv4 proxies, ISP proxies provide a more stable and secure connection, increase trust from web resources, and allow you to bypass various restrictions and filters. This makes them ideal for tasks that require a high degree of anonymity and connection stability.

Access to certain restricted resources or ports is only granted after completing a KYC (Know Your Customer) verification process. To proceed, please contact our support team, who will guide you through the required steps. This measure was introduced to ensure a higher level of security, protect our legitimate clients, and minimize the risk of our proxies being misused for fraudulent or illegal purposes. By confirming your identity, you help us maintain a safe and reliable service environment for all users.

Yes, this option is available in the personal account. To automatically renew proxies, you need to top up your balance or link a card in the "Balance" tab of your personal account, and then in the "Orders" tab, check the "Auto-renewal" box for the required IPs.

Residential proxies represent real user IP addresses, ensuring high levels of anonymity. When you choose any subscription plan, you gain access to a vast pool of countries and IP addresses. The only restriction is the bandwidth included in your chosen package.

In any format that is convenient for you. Additionally, there's an option to customize the export template. You can either obtain the proxy list in a file or via a link, depending on your preference.

Given that you have access to the complete proxy pool, you can generate a list or multiple lists of proxies specific to any country, and even narrow it down to a particular state, city, or provider within the US.

Once you select and pay for your desired tariff plan, you'll gain access to the comprehensive proxy pool spanning over 220 countries.

The service provides standard authorization methods: either through a username & password or using an IP whitelist.

Absolutely. You can either upgrade your current tariff plan or just buy the required amount of traffic. Additionally, there's an auto-renewal option available.

Residential proxies from Proxy-seller are obtained by attracting users with desktop devices while carefully adhering to ethic norms. The rented IPs are developed based on trust relationships between users and the network. Peers, by giving us part of their resources (traffic), are informed of the possible consequences of participating in the network, have given their consent, and receive compensation for providing their resources. Thus, the proxies purchased on our site mostly belong to the pool of model A level.

Resident proxies support several rotation modes: Sticky — keeps the same IP for up to 24 hours, but may change earlier if the end user disconnects. In that case, the system assigns a new IP as close as possible to the current region. Per request — the IP changes with every new request (e.g., opening a new page or link). By timer — rotation occurs at set intervals. Presets: 5, 10, 15, 20, or 60 minutes. You can also set a custom interval from 1 to 3600 seconds. By default, the General rotation method applies to all proxy lists, but you can assign individual rotation settings for each list when creating it.

Static proxies provide a fixed IP address that remains unchanged, making them suitable for stable, long-term connections. Rotating proxies automatically assign new IPs over time, which helps maintain anonymity and avoid access restrictions.

Yes, of course. For your convenience, we have added the option to automatically renew GB when traffic or the tariff expires. To do this, you can top up your personal account balance in advance or link a card for automatic withdrawal of funds (this can be done in the "Balance" tab of your personal account), and then in the "Orders" tab, check the "Auto-renewal" box.